Privacy Policy

This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. It also provides you with information regarding our use of cookies.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it and regarding cookies. 

By using our website www.tabframes.com (the “Site”) you are accepting and consenting to the practices set out in this Privacy and Cookie Policy and also agreeing to abide by our Terms of Conditions. 

For the purpose of the Data Protection Act 1998 (the “ Act”), the data controller is Tabframes LLP (“we” or “us“). We are registered in England and Wales under company number OC414436, VAT No 258366374 and our registered office at Office 4, 219 Kensington High Street, London, England, W8 6BD.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

  • information that you provide by filling in forms on the Site such as your name, address and email address when you place an order or contact us directly or for any other reason; 
  • records of your correspondence (if any) with us;
  • details of transactions you carry out through the Site and of the fulfillment of your orders; and 
  • details of your visits to the Site including, but not limited to, traffic data, location data, weblogs and other communication data. 

IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and statistical analysis. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using cookies. A cookie is a small file which is stored on the hard drive of your computer. They help us to improve the Site and to deliver a better and more personalised service. We use the following cookies:

Strictly necessary cookies . These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies . They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functional cookies . These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Target cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website experience more relevant to your interests.

External links. There are some links to external websites on this site provided for information purposes. We have no control over any cookies that may be used by these sites. Please check their individual policy.

Third Party cookies. Please note that third parties (including your browser service, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

BLOCKING COOKIES

You may block cookies by activating settings on your browser which allows you to refuse the setting of some or all cookies. If you do so choose to block all cookies (including essential cookies) you may not be able to access all or some parts of the Site.

Most cookies we use are known as session cookies. These cookies will expire whenever you close your browser or shut down your computer, and such cookies need not be blocked. Other cookies used for specific purpose will expire when that purpose is no longer required.

You can find out more about blocking cookies in specific browsers at http://aboutcookies.org.

WHERE WE STORE YOUR PERSONAL INFORMATION

Our website is hosted by 1&1 secure server (about 1&1). Any payment transactions will be encrypted using SSL technology using our payment provider Stripe (https://stripe.com/about). Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will use our best endeavours to protect your personal data, we cannot guarantee the security of your data transmitted to the Site and any transmission is at your own risk. Once we have received your information, we will use suitable procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • to ensure that content from our website is presented in the most effective manner for you and for your computer; 
  • to process your order, and to carry out our obligations arising from any contracts entered into between you and ourselves; and 

We do not sell, rent or trade your personal information to third parties and will not share your personal information with third party advertisers.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to third parties:

  • These third parties include (but are not limited to) 1&1 Internet (who host our servers) and Stripe (our payment processing service provider); 
  • if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets; 
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Condition or any other terms or agreements. 

CREDIT AND DEBIT CARD PAYMENT INFORMATION

Please note that we do not collect or process your credit or debit card details. These are however collected and processed by our payment processing service provider Stripe Payments Europe, Ltd (“Stripe”). The collection and processing by these providers of your credit or debit card details and other personal data are governed by their respective terms and conditions. See https://stripe.com/gb/privacy for more information. Stripe may from time to time provide us with information regarding the credits and debits made to your card in order to enable us to reconcile our accounts.

*** YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by contacting us at Office@tabframes.com.

Our website may, from time to time, contain links to and from other websites, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

RIGHT OF ACCESS TO INFORMATION

You have the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 inc VAT to meet our costs in providing you with details of the information we hold about you. 

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page. You should ensure that you review and agree to this Policy every time you place an order with us or set up an account.

CONTACT US

If you have any concerns about material which appears on the Site, or any questions, comments or requests regarding our Terms of Conditions or Privacy Policy, please contact us at our postal address of Office 4, 219 Kensington High Street, London, England, W8 6BD or email us at office@tabframes.com